E-Scooter Share Scheme (ESS)

The City of Perth is pleased to announce a new, more eco-friendly transport alternative for Perth’s CBD and its surroundings. We have partnered with Neuron Mobility and Beam Mobility to trial a two-year e-scooter share scheme. The scheme started in March 2023.

E-scooter share schemes are growing globally, with multiple schemes already operating across Australia. After consultations with businesses, residents, visitors and other local governments, the City will trial an ESS.

GETTING STARTED…

Simply download an app and follow the instructions, our partners have everything you need:

• Beam Mobility
• Neuron Mobility (Australia)

E-SCOOTER SAFETY AND RULES

The City has worked closely with our e-scooter operators to ensure safety, connectivity and accessibility are front-of-mind. All e-scooters in the trial are fitted with technology to ensure the devices are ridden at appropriate speeds, kept within our local government boundary, and kept out of areas they aren’t allowed.

Riders must return all e-scooters to mandatory parking locations or the rider will continually be charged for use. No e-scooters will be allowed in the Murray or Hay Street malls and Forrest Place.
For a full list of rules to follow when riding an e-scooter in Perth visit the WA Government, Road Safety Commission website

COMMUNITY AND BUSINESS BENEFITS

As a City, we recognise that accessible, sustainable and cost-effective travel is essential for our businesses, residents and visitors. During the two-year trial period, the City will measure and evaluate the following community benefits:

• Community safety and connectivity

• Reduced parking and traffic congestion

• Links between significant City boundaries

• Impacts to existing local foot traffic

WHO CAN I CONTACT ABOUT THE ESS?

Neuron Mobility and Beam Mobility will be responsible for all aspects of e-scooter operations. All e-scooter-related concerns can be reported directly to either operator 24 hours daily.

For more information, please get in touch with either of our operators for assistance:

Neuron Customer Support Line
Phone: 08 7744 3122
Email Neuron Support
Neuron Website

Beam Customer Support Line
Phone:1300 507 676
Email Beam Support
Beam Website

Further information

• Check out the FAQ’s on the right-hand side
  

• Review our project documents under the 'Documents' tab

• Head to the E-Scooter Trial - City of Perth

HAVE YOUR SAY

We are seeking your feedback on the E-Scooter Share Scheme at the City. This survey will be open from 24 January 2024 to 14 February 2024.