FAQs

The City of Perth is inviting community feedback on the drafted Essential Services Noise Management Plan (ESNMP) 2025. This plan outlines how waste collection and street cleaning operations will be conducted outside of standard hours while addressing noise impact on residents and businesses. The consultation ensures that community concerns and expectations are considered before finalising the plan.

Your feedback helps shape how essential services like waste collection and street cleaning are managed in Perth. By participating, you can:

• Influence noise management strategies in your area
• Ensure the balance between city cleanliness and community well-being
• Provide insights on how the City can improve its approach to noise reduction and service efficiency

The draft ESNMP 2025 is available for review at the following locations:

• In the documents section in Engage Perth or by clicking here.
• City of Perth Customer Service Centre – Council House, 27 St Georges Terrace, Perth (Monday to Friday, 8:00 am to 5:30 pm)
• City of Perth Library – 573 Hay Street, Perth (Monday to Friday, 8:00 am to 6:00 pm; Saturday, 10:00 am to 4:00 pm; Sunday, 12:00 pm to 4:00 pm)

The public consultation period will run from 31 March 2025 to 06 May 2025. During this time, you are encouraged to review the plan and submit your comments.

Consultation closes at 5.00pm on 06 May 2025.

After the consultation period:

1. The City of Perth will review all submissions
2. Relevant feedback will be incorporated into the final ESNMP 2025
3. The final plan will be considered for approval by the CEO
4. Once approved, the ESNMP 2025 will be publicly available and implemented for a three-year period

• Use of quieter equipment, including electric footpath sweepers and blowers to reduce noise
• Expanded service areas, including Claisebrook in night operations
• Stronger noise control policies, prioritising "Buy Quiet" equipment and reducing high-noise activities
• Operator training enhancements, with a focus on defensive driving and noise minimisation techniques

The City of Perth operates a 24-hour economy, requiring constant maintenance of streets and public spaces. Daytime waste collection is challenging due to:

• High pedestrian and vehicle traffic
• Blocked access to bins due to parked cars and delivery trucks
• Congestion that delays services and affects efficiency

By conducting operations outside peak hours, the City ensures safer, faster, and more effective waste and street cleaning management with minimal disruption.

The plan complies with the Environmental Protection (Noise) Regulations 1997, particularly Clause 14A, which sets requirements for managing noise from essential services. The plan ensures that:

• Only necessary work is conducted out of hours
• Noise levels are minimised through equipment selection and training
• A complaint response process is in place for addressing concerns

You can register your interest to receive updates via the Engage Perth website.

For further inquiries, please contact the Customer Experience Team on 08 9461 3333 or via email info@cityofperth.wa.gov.au(External link)